Orders

Order Status

We send out a confirmation email when the order is placed. After the order ships, you will receive a shipping email that includes tracking information. To check the status of your order, click HERE.

Order Tracking

We will send you an email with tracking information when your order ships. To track your order click HERE.

Split Shipments

Your order may come in multiple shipments. If you purchased multiple items and only received part of your order, please verify the items listed on your packing slip (included in the package). If some of your items are not listed on the packing slip,

Order Changes or Cancellations

We work so fast, its not always possible to change or cancel your order. That said, shipping and returns are free, so you can easily send your gear back if its not what you want. For pre-orders, you can cancel for a full refund anytime before the pro

Pre-Orders

Our gear tends to sell quickly and pre-orders are our way of making sure you lock in the items you want. We restock as quickly as we can and ship pre-ordered items out to you once they become available. Once your pre-order ships, you will receive an

Waitlist

For items that are not yet available for pre-order or order, you can join the waitlist by selecting your style, size and color directly from the product page and request to be notified via email as soon as the item becomes available.

Discounts

We are proud to extend a 10% discount to Military and First Responders as a token of our appreciation for their service. To claim, simply use the ID.Me at checkout. If you have a discount or promo code, you can apply this during checkout. Not all ite

Gift Cards

Digital gift cards can be purchase HERE. Upon purchase, the digital gift card will be sent to the email address used at check out within 24 hours of purchase. If purchasing for someone else, you can forward the email to the lucky recipient or print

Tax Exempt

To set up a tax exempt account, please email [email protected] with proof of tax exempt status as well as the following information:. Once we have this, we will be able to set up a tax exempt account for you.

Receipt Request

To request a receipt for reimbursement, email [email protected] and we'd be glad to send you an itemized copy.